ATHENS SERVICES CUSTOMER SERVICE

Frequently Asked Questions

with Helpful Answers

 

  • Is my business AB 341 compliant?

    Yes! If you are serviced by Athens Services you are compliant with AB 341 requirements. Athens Services is working with the cities they service to ensure compliance. For more information, please visit Diversion/AB 341 on our website.

     

  • How can Athens help me with questions about the AB939 Compliance Fee Program?

    Athens Services has prepared this FAQ with answers to many questions regarding the AB939 Compliance Fee Program

     

  • How can I schedule a bulky item pickup?

    Please call our office at 888.336.6100 or fill out bulky item order form. A representative will assist you on scheduling the requested pickup.

     

  • May I have your address to walk in a payment?

    • 14048 Valley Blvd., City of Industry, CA 91716
    • 5355 Vincent Ave., Irwindale, CA 91706
  • Are you hiring?

    Contact our Human Resources Department at (626) 594-4408 or visit us at any of the following locations and fill out an application:

    • 14048 Valley Blvd., City of Industry, CA 91716
    • 15045 Salt Lake Ave., City of Industry 91748
    • 5355 Vincent Ave., Irwindale, CA 91706
    • 11266 Peoria St., Sun Valley, CA 91352
  • Can I make payments online?

    Yes, to pay your bill online go to "Pay My Bill".

     

  • Is there a charge to pay over the phone?

    There is no additional fee. You can contact our customer service department @ 888.336.6100 and make a payment over the phone with a credit card or debit card; we accept Visa, Master Card and Discover.

     

  • When is my invoice due?

    The invoice is due on the 15th of the first month of your billing cycle.